Canada Post makes ‘final offers’ to union as parcel volume plummets

The Canadian Union of Postal Workers voiced its displeasure with the contract proposals while holding firm on its employee overtime ban.

By Max Garland • May 29, 2025

Porch piracy: What’s holding back industry prevention efforts?

Limited data sharing and fears of inconveniencing customers make addressing the problem more difficult, per the USPS’ Office of Inspector General.

By Max Garland • May 28, 2025

Explore the Trendline➔

Inside the trends affecting logistics management

The demise of the de minimis exception, trade tensions and tariffs are among the new challenges logistics managers are facing.  

By Supply Chain Dive staff

Amazon readies Premium Shipping changes in June

On-time delivery requirements will soften, but sellers in the fast delivery program will be evaluated more frequently.

By Max Garland • May 28, 2025

USPS Priority Mail Next Day: What shippers should know

Postal Service officials shed light on the new overnight delivery offering's capabilities, coverage and pricing during a webinar last week.

By Max Garland • May 28, 2025

Canada Post overtime ban: How we got here

Parcel volumes have plummeted due to the labor action as the carrier and the Canadian Union of Postal Workers negotiate new contracts.

By Max Garland • May 27, 2025

Canada Post union initiates overtime ban as shippers brace for disruption

The action falls short of a nationwide work stoppage even as the carrier and the Canadian Union of Postal Workers failed to reach a deal by a Friday deadline.

By Max Garland , Philip Neuffer • May 23, 2025

FedEx exec brushes off Amazon competition concerns

CCO Brie Carere said the e-commerce giant still falls behind FedEx in terms of package pickup capabilities.

By Max Garland • May 22, 2025

Staples conducts fulfillment operations overhaul

The office supplies retailer is implementing a new warehouse management system across its network to support next-day delivery efficiency.

By Philip Neuffer • May 21, 2025

Canada Post union issues Friday strike notices

The carrier expects either a nationwide labor disruption or rotating strike activity once current agreements expire.

By Max Garland • May 20, 2025

‘Shared pain and gain:’ How shippers, carriers are forging relationship for the last mile

Consistent communication and collaborative performance evaluation are some of the keys to success, said experts from Dr. Squatch, Wayfair and DHL eCommerce.

By Philip Neuffer • May 15, 2025

Canada Post pauses contract talks as progress remains limited

As a potential May 22 strike nears, the carrier said halting negotiations with the Canadian Union of Postal Workers will allow it to prepare more effective proposals.

By Max Garland • May 14, 2025

FedEx, Amazon strike large-package delivery deal

The agreement comes nearly six years after FedEx let its Express and Ground shipping contracts with the e-commerce giant expire.

By Max Garland • May 13, 2025

UPS to levy US-to-Canada fee before possible Canada Post strike

The surcharge’s cost varies by shipping option and it will apply until further notice starting May 18.

By Max Garland • May 12, 2025

Delivery reliability trumps speed for some e-commerce retailers

On-time delivery and clear communication can boost buyer satisfaction more than faster shipping, e-commerce experts said.

By Antone Gonsalves • May 12, 2025

USPS readies July rate hikes for Ground Advantage, other services

The agency said the increases, as high as 10%, will help it grow market share with more profitable volume.

By Max Garland • May 9, 2025

USPS board taps FedEx director David Steiner as next postmaster general

David Steiner, former CEO of Waste Management, is slated to join the agency in July as it navigates Trump administration pressures and advances its transformation plan.

By Max Garland • Updated May 9, 2025

UPS confirms building closures, shift cuts in 4 states

The reductions are part of the carrier’s plan to trim its network footprint in the face of shrinking volume from Amazon.

By Max Garland • May 9, 2025

UPS Mail Innovations hikes rates due to USPS changes

Additional fees will also take effect May 11, according to a letter sent to customers last week.

By Max Garland • May 6, 2025

OnTrac discounts target UPS Ground Saver, tariff-responsive shippers

In a competitive pricing environment, the parcel carrier is looking to attract new customers with its Ground Switcher and Reciprocal Discount programs.

By Max Garland • May 5, 2025

Amazon to invest $4B toward rural delivery expansion by 2026

The e-commerce giant “has a massive advantage over UPS and FedEx” to make the initiative successful, one expert said.

By Max Garland • May 1, 2025

How UPS customers are navigating Trump’s tariffs

Major shippers are frontloading inventory and considering price hikes, while smaller businesses are prioritizing sourcing diversification, UPS CEO Carol Tomé said.

By Max Garland • May 1, 2025

Canada Post, union resume talks as contract expiration looms

The first meetings since early March mark a step forward as the carrier's customers prepare for a potential strike next month.

By Max Garland • April 30, 2025

UPS plans 20K job cuts this year as Amazon pullback advances

The carrier also announced 73 facilities would close by June's end as part of “the largest network reconfiguration in our history,” CEO Carol Tomé said.

By Max Garland • April 29, 2025

DHL reinstates service for US-destined B2C shipments over $800

The carrier said it lifted the suspension following discussions with the U.S. government and the return of informal processing for goods under $2,500.

By Max Garland • April 28, 2025

Canada Post strike threat: How shippers can limit disruptions

Finding delivery alternatives should be a priority for businesses reliant on the carrier, which could see employees strike next month, experts said.

By Max Garland • April 25, 2025