Last-Mile Delivery: Page 3

  • Santa Claus
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    iStock / Getty Images Plus via Getty Images
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    Fleeting fake delivery phishing campaign targeted last-minute shoppers

    Text messages disguised as urgent or failed delivery notifications can create tension between impersonated delivery service companies and legitimate customers.

    By Matt Kapko • Jan. 8, 2024
  • Delivery by JD.com at Wuhan, Hubei province.
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    Courtesy of JD.com
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    JD.com’s logistics arm launches international express delivery service

    The China-based e-commerce company is expanding the reach of its logistics service into North America and Europe.

    By • Jan. 5, 2024
  • A UPS worker delivers boxes in Manhattan on April 26, 2022 in New York City. Explore the Trendline➔
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    Spencer Platt via Getty Images
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    Trendline

    Last-Mile Delivery

    Last-mile delivery giants are adjusting to a market that has swung in favor of shippers.

    By Supply Chain Dive staff
  • Boxes move along a conveyor belt at an Amazon fulfillment center
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    Justin Sullivan/Staff via Getty Images
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    Amazon’s logistics, delivery services expanded beyond its website in 2023

    The company launched offerings like Supply Chain by Amazon and Amazon Shipping while fine-tuning its fulfillment network.

    By • Dec. 20, 2023
  • A FedEx worker makes a delivery on September 16, 2022 in Miami Beach, Florida.
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    Joe Raedle/Getty Images via Getty Images
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    UPS and FedEx’s tough year in 6 charts

    Data shows both carriers faced waning package volumes as pricing power shifted in their customers' favor.

    By • Dec. 13, 2023
  • A white delivery truck with the red and blue FedEx logo parked at a apartment complex.
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    Sara Samora/Supply Chain Dive
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    FedEx, UPS delivery truck maker lays off over 900 at three plants

    The first round of job cuts at Morgan Olson’s Michigan, Tennessee and Virginia sites will begin Dec. 22.

    By Sara Samora • Dec. 12, 2023
  • Person handing packages to another person at door
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    RossHelen via Getty Images
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    Sponsored by Walmart GoLocal

    5 delivery strategies to enhance customer experience

    With 70% of customers dropping off at the point-of-purchase, retailers must ace the checkout experience – including delivery – if they want to win and retain customers.

    By Alex Rosen, Head of Channel Partnerships, Walmart GoLocal • Dec. 11, 2023
  • A bright yellow sign against a blue roof says "Best Buy" in bold black letters.
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    Daphne Howland/Supply Chain Dive
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    Best Buy to offer deliveries via DoorDash

    The partnership marks the first national consumer electronics retailer available on the DoorDash marketplace.

    By Tatiana Walk-Morris • Dec. 7, 2023
  • A UPS worker sorts holiday deliveries in a truck.
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    Justin Sullivan / Staff via Getty Images
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    Peak season customer experience falters when last mile is forgotten

    Looming parties and gift-giving occasions make holiday deliveries sensitive, but open communications can ease consumers’ concerns.

    By Bryan Wassel • Dec. 6, 2023
  • A bright yellow sign against a blue roof says "Best Buy" in bold black letters.
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    Daphne Howland/Supply Chain Dive
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    Best Buy increases reliance on distribution centers for customer delivery

    By reducing the share of online orders shipped from stores, the retailer's employees can focus more on customer-facing services, its CEO said.

    By • Dec. 6, 2023
  • Woman online shopping on smart phone.
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    Oatawa via Getty Images
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    Wish launches small parcel delivery service

    WishPost Smart Parcel will allow shippers who don't sell on the e-commerce platform to use its logistics capabilities.

    By • Dec. 4, 2023
  • A photo of coffee from Stewart's Shops along with winter holiday decorations.
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    Permission granted by Stewart's Shops
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    Stewart’s launches coffee delivery subscription

    Customers can get bagged or specialty coffee delivered to their homes every week, every two weeks or every month.

    By Jessica Loder • Dec. 4, 2023
  • A white delivery truck with the red and blue FedEx logo parked at a apartment complex.
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    Sara Samora/Supply Chain Dive
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    FedEx, UPS snag Black Friday volume share from regional carriers: Shipium

    National providers' peak season gains indicate their rate discounting efforts are paying off, the shipping platform's CEO said.

    By • Dec. 1, 2023
  • Walmart storefront sign.
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    Kaarin Vembar/Supply Chain Dive
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    Walmart adding parcel stations for faster delivery, greater density

    The retailer plans to have more than 40 stations, described as mini post offices, in its stores by the end of 2023.

    By • Nov. 22, 2023
  • Pitney Bowes has deployed four of the AmbiSort B-Series systems in its network so far.
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    Courtesy of Pitney Bowes
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    How Pitney Bowes is preparing for the 2023 peak season

    Much is at stake for the shipping provider's e-commerce logistics segment to reliably deliver for the holidays. Automation will play a big role.

    By • Nov. 21, 2023
  • Postal Service trucks in a parking lot row.
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    BrianBrownImages / iStock / Getty Images Plus via Getty Images
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    US Postal Service plans 2024 rate hikes for Ground Advantage, other products

    The price increases, which are slated to take effect on Jan. 21, come as the agency faces continued financial challenges.

    By • Nov. 16, 2023
  • A UPS worker delivers packages on December 26, 2013 in Chicago, Illinois.
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    Scott Olson/Getty Images via Getty Images
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    Deep Dive

    FedEx, UPS 2024 rate increases: What shippers should know

    The variances within the carriers’ price hikes indicate what services are seeing the most pressure from competitors, experts say.

    By • Nov. 8, 2023
  • Nestle, hot chocolate
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    Christopher Doering/Supply Chain Dive
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    Nestlé invests in food-delivery startup Wonder Group

    The investment will allow the Stouffer’s and Sweet Earth maker to capitalize on the strong recovery in the foodservice channel.

    By Christopher Doering • Nov. 8, 2023
  • A postal worker loads a delivery truck on October 1, 2021 in Chicago, Illinois.
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    Scott Olson/Getty Images via Getty Images
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    Amazon sellers can now use USPS Ground Advantage on Buy Shipping

    The Postal Service is counting on its new service to attract more shippers and compete with FedEx and UPS.

    By • Nov. 3, 2023
  • FedEx jets sit at the company's facility at O'Hare International Airport on September 19, 2014 in Chicago, Illinois.
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    Scott Olson/Getty Images via Getty Images
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    FedEx makes progress with AI to sharpen delivery time estimates

    The logistics giant’s “deep learning models” incorporate weather and traffic conditions for more accurate projections, CEO Raj Subramaniam said at a CNBC event.

    By • Nov. 3, 2023
  • A person holding wrapped gifts from Sur La Table.
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    Courtesy of Sur La Table
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    Sur La Table partners with Walmart GoLocal for same-day delivery

    The specialty cookware company will roll out the delivery service across the U.S. by mid-November — just in time for the holidays.

    By Tatiana Walk-Morris • Nov. 3, 2023
  • A FedEx employee delivers boxes
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    Joe Raedle via Getty Images
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    How cities may decarbonize delivery in the era of online orders

    A new action guide by the National League of Cities points to emerging policies and technologies to combat increasing air pollution, greenhouse gas emissions and traffic congestion.

    By Ysabelle Kempe • Nov. 2, 2023
  • A United Parcel Service worker delivers packages on April 29, 2020 in New York City.
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    Stephanie Keith via Getty Images
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    UPS pursues greater delivery density to reduce emissions

    The company is trying to increase its deliveries-per-stop ratio from 1.28 to 1.4, leaning on technologies like machine learning to do so, an executive said.

    By • Nov. 1, 2023
  • A FedEx delivery truck is seen on August 07, 2019 in Fort Lauderdale, Florida.
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    Joe Raedle/Getty Images via Getty Images
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    Ground parcel delivery costs fall as carriers offer up discounts

    The pricing environment has shifted in favor of shippers with demand cooling off, according to the TD Cowen/AFS Freight Index.

    By • Oct. 31, 2023
  • Amazon delivery drone in flight
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    Retrieved from Amazon.
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    Amazon brings drone delivery to Texas neighborhood

    Eligible customers in College Station can receive their prescription medication at home within an hour at no additional cost.

    By Peyton Bigora • Oct. 26, 2023
  • A Horsefly drone by Workhorse flies in the air with a UPS logo next to it.
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    Retrieved from Workhorse via LinkedIn on October 25, 2023
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    Workhorse Aero looks to add Horsefly drone to UPS Flight Forward FAA certificate

    The approval and partnership would allow Workhorse to scale faster towards its last-mile delivery goals.

    By • Oct. 25, 2023