Last-Mile Delivery

  • A four-legged robot with wheels stands next to a delivery van. The logos for Veho and RIVR are displayed on the robot.
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    Courtesy of Veho
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    What Veho learned testing delivery robots in Texas

    The trial program with RIVR’s wheel-legged robot saw a 95% delivery success rate and required limited intervention, Veho CTO Fred Cook said.

    By • June 18, 2025
  • A two-legged mobile robot is shown handling a container in a warehouse.
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    Courtesy of Amazon
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    Amazon delivery robots offer ‘large opportunity’ for savings: BofA

    The analysis comes as Amazon is reportedly developing software for robots that could eventually ride in delivery vans and bring packages to doorsteps.

    By Alexei Alexis • June 18, 2025
  • A man moves a box on November 21, 2019 in New York City. Explore the Trendline➔
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    Spencer Platt/Getty Images via Getty Images
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    Trendline

    Inside the trends affecting logistics management

    The demise of the de minimis exception, trade tensions and tariffs are among the new challenges logistics managers are facing.  

    By Supply Chain Dive staff
  • A DHL parcel center.
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    Courtesy of DHL Group
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    DHL Express Canada to suspend operations nationwide Friday

    As the strike enters its second week, the carrier is expected to temporarily stop international package imports prior to the planned shutdown.

    By • Updated June 16, 2025
  • A worker organizes packages at a FedEx facility on December 21, 2022 in Houston, Texas.
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    Brandon Bell/Getty Images via Getty Images
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    FedEx pickup prices to change in August

    The adjustments for scheduled, automated and on-call parcel pickups come as the carrier pursues streamlined operations.

    By • June 13, 2025
  • Canada Minister of Jobs and Families Patty Hajdu speaks during a swearing-in ceremony on May 13, 2025 in Ottawa.
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    Andrej Ivanov via Getty Images
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    Canada Post employees to vote on contract offers, official rules

    An order by Canada's jobs minister could end months of labor turmoil if union members vote in favor of the carrier's proposals.

    By • June 12, 2025
  • Canada Post vehicles lined up next to each other.
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    "Canada Post / Postes Canada Line-up" by Can Pac Swire is licensed under CC BY-SA 2.0
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    Canada Post: Labor negotiations remain in ‘longstanding impasse’

    Progress has been limited even as Canada’s job minister pushes the carrier and its workers’ union to arrange arbitration terms.

    By • June 10, 2025
  • A FedEx worker unloads packages from his delivery truck on March 31, 2020 in D.C.
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    Drew Angerer via Getty Images
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    FedEx bumps up fuel surcharge rates

    The logistics giant also began applying its delivery area surcharge to new ZIP codes, creating more pricing changes for shippers to navigate.

    By • June 10, 2025
  • A person in a DHL uniform moves a dolly with packages on a street. A DHL delivery van is parked on the street.
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    Andreas Rentz via Getty Images
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    DHL Express Canada strike begins, union warns of delivery risks

    The carrier can sustain its operations despite the labor action from over 2,100 employees, which followed a DHL lockout, a spokesperson said.

    By • June 9, 2025
  • Packages move down a conveyor belt at an Amazon same-day delivery facility in Orlando, Florida, on Dec. 2, 2024.
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    Miguel J. Rodriguez Carrillo via Getty Images
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    Amazon to shutter Nevada fulfillment center in August

    The previously announced closure comes as the e-commerce giant builds a same-day delivery facility in the region. 

    By • June 9, 2025
  • A drone in the sky carries a Walmart-branded package.
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    Courtesy of Walmart
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    Walmart to expand drone delivery to 5 more cities

    Customers in Atlanta, Houston and more will be able to tap into the technology by next year as part of the retailer's deepening collaboration with Wing.

    By • June 6, 2025
  • A UPS worker delivers packages on December 26, 2013 in Chicago, Illinois.
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    Scott Olson/Getty Images via Getty Images
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    UPS surcharge updates impact fuel fees, bulky packages and more

    The changes could bring added complexity and higher costs for parcel shippers, but tweaks to packaging and inventory placement can help limit their effects.

    By • June 5, 2025
  • A fleet of DHL-branded yellow trucks are parked in a warehouse.
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    Kelly Stroh/Supply Chain Dive
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    DHL Express Canada workers could strike as soon as Sunday

    The carrier said contingency plans are in place in case of a labor action by more than 2,000 Unifor-represented employees, including drivers and warehouse workers.

    By • June 4, 2025
  • A set of Canada Post mailboxes in British Columbia, Canada.
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    "Canada Post Mailboxes" by Reg Natarajan is licensed under CC BY 2.0
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    Canada Post turmoil: Shippers shift volume to UPS, FedEx and others

    As an overtime ban persists, shippers are using multiple private carriers to pick up the slack, in spite of added fees and coverage limitations.

    By • June 2, 2025
  • DHL delivery vehicles sit on either side of a long conveyor belt which transports packages down the line.
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    Kelly Stroh/Supply Chain Dive
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    DHL inks Shopify partnership for easier seller access

    The carrier is pre-integrated in Shopify Shipping in the U.S. and Germany, giving merchants an out-of-the-box option for logistics services.

    By • May 30, 2025
  • A Canada Post delivery truck on the road.
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    Open Grid Scheduler / Grid Engine. (2015). "Canada Post delivery truck" [Photograph]. Retrieved from Flickr.
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    Canada Post makes ‘final offers’ to union as parcel volume plummets

    The Canadian Union of Postal Workers voiced its displeasure with the contract proposals while holding firm on its employee overtime ban.

    By • May 29, 2025
  • A person picks up a group of packages on a doorstep.
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    SDI Productions via Getty Images
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    Porch piracy: What’s holding back industry prevention efforts?

    Limited data sharing and fears of inconveniencing customers make addressing the problem more difficult, per the USPS’ Office of Inspector General.

    By • May 28, 2025
  • An Amazon worker places a delivery on a residential porch
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    Permission granted by Amazon
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    Amazon readies Premium Shipping changes in June

    On-time delivery requirements will soften, but sellers in the fast delivery program will be evaluated more frequently.

    By • May 28, 2025
  • USPS test packages are featured in a machine setup in a La Vergne, Tennessee, facility.
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    Brett Carlsen via Getty Images
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    USPS Priority Mail Next Day: What shippers should know

    Postal Service officials shed light on the new overnight delivery offering's capabilities, coverage and pricing during a webinar last week.

    By • May 28, 2025
  • A Canada Post mailbox.
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    "Canada Post" by chrisinphilly5448 is licensed under CC BY-SA 2.0
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    Canada Post overtime ban: How we got here

    Parcel volumes have plummeted due to the labor action as the carrier and the Canadian Union of Postal Workers negotiate new contracts.

    By • May 27, 2025
  • A Canada Post truck is parked on a street.
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    "Canada Post Truck" by Cliffano Subagio is licensed under CC BY-SA 2.0
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    Canada Post union initiates overtime ban as shippers brace for disruption

    The action falls short of a nationwide work stoppage even as the carrier and the Canadian Union of Postal Workers failed to reach a deal by a Friday deadline.

    By , • May 23, 2025
  • A FedEx truck makes deliveries in Manhattan on September 17, 2020 in New York City.
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    Spencer Platt via Getty Images
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    FedEx exec brushes off Amazon competition concerns

    CCO Brie Carere said the e-commerce giant still falls behind FedEx in terms of package pickup capabilities.

    By • May 22, 2025
  • An employee scans a product inside of a Staples warehouse.
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    Permission granted by Staples/Burson
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    Staples conducts fulfillment operations overhaul

    The office supplies retailer is implementing a new warehouse management system across its network to support next-day delivery efficiency.

    By • May 21, 2025
  • A Canada Post mailbox in Vancouver.
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    "Canada Post Mailbox in Vancouver" by GoToVan is licensed under CC BY 2.0
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    Canada Post union issues Friday strike notices

    The carrier expects either a nationwide labor disruption or rotating strike activity once current agreements expire.

    By • May 20, 2025
  • Scott Ashbaugh of DHL eCommerce, Andrew Sutton of Dr. Squatch and Matt Walker of Wayfair speak with Supply Chain Dive Senior Reporter Max Garland during a May 7 panel on e-commerce delivery.
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    Phil Neuffer/Supply Chain Dive/Supply Chain Dive
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    ‘Shared pain and gain:’ How shippers, carriers are forging relationship for the last mile

    Consistent communication and collaborative performance evaluation are some of the keys to success, said experts from Dr. Squatch, Wayfair and DHL eCommerce.

    By • May 15, 2025
  • A Canada Post delivery truck on the road.
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    Open Grid Scheduler / Grid Engine. (2015). "Canada Post delivery truck" [Photograph]. Retrieved from Flickr.
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    Canada Post pauses contract talks as progress remains limited

    As a potential May 22 strike nears, the carrier said halting negotiations with the Canadian Union of Postal Workers will allow it to prepare more effective proposals.

    By • May 14, 2025