Last-Mile Delivery

  • A Lone Star Overnight courier makes a delivery in this undated photo.
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    Courtesy of Lone Star Overnight

    LSO offers shippers more capacity as UPS strike fears persist

    The threshold increase is contingent upon the regional carrier's customers transitioning the additional volume by May's end to prevent negative service impacts.

    By March 29, 2023
  • A DroneUp pilot overseeing drone delivery at Walmart store
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    Courtesy of Walmart press kit DroneUp announcement
    Deep Dive

    What drone companies need to do to reach lofty delivery goals

    Zipline and Alphabet's Wing aim to scale up and reach more customers, but it will take more than their internal capabilities to secure long-term success and adoption.

    By March 29, 2023
  • A FedEx employee sorts boxes on the sidewalk on November 21, 2019 in New York City.
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    Spencer Platt/Getty Images via Getty Images

    FedEx slumps, Amazon slows and more takeaways from a top shipping index

    New U.S. parcel delivery data from Pitney Bowes outlines the extent of top carriers' volume declines, and what lies ahead for the sector.

    By March 28, 2023
  • An Amazon delivery van made by Rivian sits in a neighborhood.
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    Courtesy of Amazon

    Amazon aims to reduce grouped delivery issues

    The Risk Aware Delivery initiative uses data to prevent packages at higher risk for delivery errors from being part of a grouped stop.

    By March 24, 2023
  • Bystander looks up at a Manna delivery drone up in the sky
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    Courtesy of Manna

    Manna to commence US last-mile drone delivery trial

    The company aims to serve more than 10,000 residents in the Dallas-Fort Worth area by teaming up with real estate developer Hillwood.

    By March 23, 2023
  • Person hands two blue bags to person at the front door of a residence.
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    Courtesy of Walmart

    Walmart’s Spark Driver platform ramps up delivery coverage

    The crowdsourced delivery provider now serves 15,000 pickup points and can reach 84% of U.S. households.

    By March 23, 2023
  • A Rite Aid store location.
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    Courtesy of Amazon

    Amazon launches 2-hour delivery from select Rite Aid stores

    The service is available for Prime members living within the greater Newark, New Jersey and Burbank, California areas.

    By March 22, 2023
  • Kroger Ocado
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    Courtesy of Kroger

    Kroger sees e-commerce as future profit engine

    The retailer is looking to its automation partnership with Ocado as a long-term play to transform the company in the next decade.

    By Sam Silverstein • March 21, 2023
  • Workers from work in the warehouse at the company's main logistics hub during an organized tour for Singles Day on November 11, 2020
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    Kevin Frayer via Getty Images plans a self-operating warehouse in California

    The e-commerce giant is looking to expand its presence in the U.S. and bring automation with it.

    By March 20, 2023
  • Exterior of a BJ's Wholesale Club location in Virginia
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    Catherine Douglas Moran/Supply Chain Dive

    BJ’s ‘last mile delivery model’ improves in-store order fulfillment process

    The service involves employees picking items for an order before handing them off to a same-day delivery provider.

    By March 20, 2023
  • Pallets of baby formula are unloaded from a FedEx cargo plane upon arrival at Dulles International Airport on May 25, 2022 in Dulles, Virginia.
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    Drew Angerer/Getty Images via Getty Images

    From a FedEx pilot: Time is running out to reach a contract

    Management's handling of negotiations has inched the pilots union closer to a strike authorization vote, writes union leader Capt. Chris Norman.

    By Capt. Chris Norman • March 20, 2023
  • A FedEx truck makes deliveries in Manhattan on September 17, 2020 in New York City.
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    Spencer Platt via Getty Images

    FedEx uses dynamic pricing to draw more from peak season surcharges

    The capability, which the company first launched in August, helped cushion the blow from declining volumes.

    By March 17, 2023
  • A Zipline delivery droid in front of a house.
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    Courtesy of Zipline

    Zipline to launch home delivery service using drone-droid combo

    Sweetgreen and Michigan Medicine are among the customers signed onto the service.

    By March 16, 2023
  • A Wing drone is in flight.
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    Courtesy of Wing

    Alphabet’s Wing expects drone network to deliver millions of packages by mid-2024

    The subsidiary of Google’s parent company aims to handle deliveries at a lower cost than ground transportation.

    By March 10, 2023
  • A driver gives a thumbs up in a Better Trucks delivery van.
    Image attribution tooltip
    Permission granted by Better Trucks

    Smaller parcel carriers leverage platform, software partnerships for growth

    Competing in digital spaces will be just as critical for FedEx and UPS competitors as expanding their presence in the physical world.

    By March 8, 2023
  • A United Parcel Service worker delivers packages on April 29, 2020 in New York City.
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    Stephanie Keith via Getty Images

    Amazon pulls back from UPS as it builds out logistics empire

    While UPS' priorities have shifted, Amazon’s capabilities have transformed. But both face obstacles that could complicate plans to reduce business with each other.

    By March 3, 2023
  • A FedEx worker makes a delivery on September 16, 2022 in Miami Beach, Florida.
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    Joe Raedle/Getty Images via Getty Images

    FedEx urges customers to shift volumes from UPS to avoid strike risks

    The carrier is telling shippers to act before March 31 if they want to avoid potential disruption this summer.

    By March 2, 2023
  • ontrac regional parcel carrier truck
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    Permission granted by OnTrac

    LaserShip/OnTrac names new CEO

    Mike Duffy is currently a board member for the regional parcel carrier and CEO of FleetPride, a truck and trailer parts distributor.

    By March 1, 2023
  • Amazon delivery van
    Image attribution tooltip
    The image by Elvert Barnes is licensed under CC BY 2.0

    Amazon expanding same-day delivery service

    The e-commerce giant is leaning into ultrafast delivery options, though it could come with more fees.

    By Nate Delesline III • Feb. 27, 2023
  • Person hands two blue bags to person at the front door of a residence.
    Image attribution tooltip
    Courtesy of Walmart

    Walmart’s store-fulfilled delivery sales nearly triple in two years

    The retail giant has been expanding its delivery capabilities in recent years amid the e-commerce boom.

    By Feb. 27, 2023
  • Products and a box from Misfits Market
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    Courtesy of Misfits Market

    Misfits Market to close 3 fulfillment centers following Imperfect Foods acquisition

    The online grocer will rely on smaller facilities to service customers as it streamlines operations.

    By Feb. 22, 2023
  • A worker in a yellow vest inspects a package with the Target logo as it makes its way down a conveyor belt.
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    Permission granted by Target

    Target plans $100M investment to expand next-day delivery

    The retailer will add more than six new sortation facilities as it builds out its stores-as-hubs strategy.

    By Feb. 22, 2023
  • Shopify bag logo and name. in front of a brick wall.
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    Courtesy of Shopify

    Shopify to expand program offering better delivery date visibility

    Shop Promise has drawn comparisons to Amazon's “Buy with Prime” feature.

    By Feb. 16, 2023
  • A FedEx worker sorts packages being unloaded from a truck on a conveyor belt at the FedEx Oakland Airport sort facility.
    Image attribution tooltip
    Justin Sullivan via Getty Images

    FedEx preps revamp of operations, networks for long-term savings

    As demand plummets, the delivery giant seeks to save billions of dollars through its DRIVE program and Network 2.0.

    By Feb. 15, 2023
  • A sign is posted in front of a distribution center on March 20, 2013 in San Rafael, California.
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    Justin Sullivan/Getty Images via Getty Images

    FedEx Ground to use Express for Hawaii deliveries, pickups

    The move follows a similar shift in Alaska in October and is “based on the unique characteristics of these markets,” the company said.

    By Feb. 8, 2023