Pandemic tests Wayfair's operational efficiency as orders increase, losses continue

The company is in the process of hiring an additional 1,000 workers to handle pandemic-driven shipment volume growth, COO Thomas Netzer said on a Tuesday call with analysts.

By Emma Cosgrove • May 5, 2020

Coronavirus hit XPO revenue in Q1 despite demand surge from some shippers

The company's revenue fell in its transportation and logistics segment, but it did see some customers looking for capacity to cover a surge in demand.

By Matt Leonard • May 5, 2020

Explore the Trendline➔

Top 5 stories from Supply Chain Dive

Here’s how companies are navigating rising costs, network changes and logistics disruptions across global supply chain networks.

By Supply Chain Dive staff

Walmart adds 2-hour delivery service

The retailer will lean on its vast store network and existing delivery partners to execute speedy last-mile deliveries. 

By Shefali Kapadia • May 1, 2020

UPS and Michaels launch contactless parcel pickup, drop-off service

Omnichannel options have become increasingly popular alternatives for retailers as the COVID-19 outbreak continues to force store closures in many states.

By Morgan Forde • April 30, 2020

UPS partners with CVS on residential drone delivery in Florida

UPS' Flight Forward division will run drones between a CVS location and a central delivery point near a local retirement community, where a ground vehicle will take deliveries to customer residences.

By Morgan Forde • April 29, 2020

UPS negotiates pricing 'customer by customer' as shift to residential delivery hits profits

The company removed $1 billion in capital expenditures from its 2020 plans, but still pledged to have 100% of parcel volume flowing through automated sorting by 2022.

By Emma Cosgrove • April 28, 2020

Omnichannel comes to the fore as Texas launches plan to reopen retail

Though many retailers have adopted BOPIS and other omnichannel strategies, those starting from scratch have a steep learning curve ahead as economic reopening plans attempt to limit retail foot traffic. 

By Emma Cosgrove • April 21, 2020

Amazon extends distribution center shutdowns in France after losing appeal case

A French court ruled the company must cease delivery of non-essential goods after a labor union filed complaints about worker safety measures.

By Morgan Forde • Updated April 24, 2020

Unions demand COVID-19 protections for Amazon warehouse workers

These safety concerns come as the e-commerce giant is hiring for nearly 200,000 new roles. 

By Sheryl Estrada • April 8, 2020

How the CARES Act will affect supply chains

The law offers financial relief to businesses weathering COVID-19 disruption and attempts to keep freight and last-mile cargo moving.

By Morgan Forde • April 1, 2020

Amazon suspends deliveries of nonessential goods in France, India, Italy

Third-party sellers on Amazon's marketplace that do not use Amazon fulfillment and logistics services to process and deliver orders can still ship to customers, but delays may result. 

By Morgan Forde • March 24, 2020

As stay-at-home orders spread, deliveries speed up

Less congestion means faster and more predictable deliveries, according to data from Convoy. 

By Emma Cosgrove • March 24, 2020

Costco brings big and bulky delivery in-house with $1B acquisition

The retailer has contracted out large-parcel deliveries to Innovel over the past five years. But as its main client, Sears, began to decline, Costco saw an opportunity to buy. 

By Morgan Forde • March 18, 2020

Amazon hires 100K, opens up 75K additional roles as COVID-19 surges demand

E-commerce has boomed as consumers worldwide practice social distancing and self-quarantining, leading e-tailers to amp up their supply chains to cope.

By Shefali Kapadia • Updated April 13, 2020

Patent Pending: Walmart's plan for reducing empty miles

Supply chain innovators apply to patent what they see as important tools for the future. Sometimes they're brilliant. Sometimes they're funny.

By Matt Leonard • March 13, 2020

UPS taps former Home Depot CFO Carol Tomé to succeed David Abney as CEO

Tomé will be UPS' twelfth CEO in its 113-year history and the first woman to hold the position​.

By Morgan Forde • March 12, 2020

Hy-Vee brings online order fulfillment back to stores

The grocer will shut down its four Aisles Online fulfillment centers the week of March 23, according to a company spokesperson.

By Jessica Dumont • March 9, 2020

Logistics Manager's Index reaches historic low

The sector remains in growth territory, but at the slowest rate recorded since 2016. Can it wait out slowdowns from the coronavirus outbreak?

By Morgan Forde • March 5, 2020

Coronavirus-driven online order spikes challenge grocery supply chains

Amazon Fresh and Prime Now have experienced significant delivery delays, while Instacart’s sales growth rate has increased tenfold over the past three days.

By Jeff Wells • March 3, 2020

Execs say in-house logistics made JD.com more nimble in coronavirus response

JD has created an internal task force to manage the crisis response, deployed human and autonomous capacity to facilitate the delivery of crucial supplies and waived fees for some suppliers and sellers on the JD.com site.

By Emma Cosgrove • March 3, 2020

Wayfair is all in on logistics

Executives insist 2020 is the year Wayfair's logistics investments will show their worth.

By Emma Cosgrove • Feb. 28, 2020

Gartner: Circular supply chain investments must focus on reverse logistics

Seventy percent of supply chain leaders plan to invest in new technologies, from manufacturing to delivery, to achieve circularity by mid-2021.

By Morgan Forde • Feb. 27, 2020

Home Depot opened a dozen last-mile facilities with more than 100 to come

Home Depot's multiyear $1.2 billion supply chain upgrade that includes dozens of new facilities is "just getting going," said CEO Craig Menear. 

By Emma Cosgrove • Feb. 26, 2020

Inaccurate maps cost logistics companies $6B: survey

Even small problems can result in major losses for logistics companies, especially as e-commerce puts more delivery trucks on city streets.

By Jason Plautz • Feb. 11, 2020

FedEx to transfer some Express parcels to Ground for last mile

The aim is to improve parcel density and cost particularity for residential deliveries, FedEx said. 

By Morgan Forde • Feb. 10, 2020