The last 50 feet: Challenges of delivering the big stuff

Supply chains executing last-mile deliveries of appliances and furniture must put customer service at the forefront. 

By Rich Weissman • Nov. 20, 2019

What is the importance of speed in the modern day supply chain? 4 experts weigh in

The consumer expectation of faster deliveries and fulfillment begets faster company operations. 

By Shefali Kapadia • Nov. 18, 2019

Explore the Trendline➔

Inside the trends affecting logistics management

The demise of the de minimis exception, trade tensions and tariffs are among the new challenges logistics managers are facing.  

By Supply Chain Dive staff

FedEx Ground using virtual reality to train, retain workers

The training has proven popular with workers, FedEx executives said, helping the company to improve safety protocols and generate new interest in higher-level roles.

By Morgan Forde • Nov. 13, 2019

USPS projects holiday parcel volume will hit 800M

While significant, the figure falls short of the Postal Service's 2018 and 2017 projections. USPS also announced it will expand Sunday delivery to locations with traditionally high package volumes.

By Morgan Forde • Nov. 7, 2019

USPS will adopt Nvidia AI to improve parcel data processing

Nvidia's AI technology and edge computing system will be deployed at approximately 200 USPS locations nationwide, processing data 10 times faster than current speeds.

By Morgan Forde • Nov. 6, 2019

Amazon opens $40M robotics hub to manufacture mobile drive units

Amazon is banking on automated technology to help meet the needs of a modern-day, fast-paced supply chain.

By Shefali Kapadia • Updated Oct. 27, 2021

Save-A-Lot adds Amazon pickup, returns to St. Louis stores

The addition of Amazon Paycode allows consumers to pick up and pay for Amazon packages using cash.

By Lauren Manning • Nov. 5, 2019

Outspending Amazon is not the way to win last-mile delivery wars

Deliver on expectations — no matter how slow or fast — that's how to compete, according to a survey by Convey.  

By Deborah Barrington • Nov. 4, 2019

Wayfair to focus on warehouse utilization in 2020 as losses grow

The company plans to pick up the pace of its U.S. square footage buildup in 2021, a sign of Wayfair's bullish attitude toward building logistics might. 

By Emma Cosgrove • Nov. 1, 2019

Starbucks margins hit by insatiable appetite for delivery in China

In every country, delivery is an important part of Starbucks' strategy to keep a leg up on competitors, "but it does come at the expense of what would otherwise be much stronger margin expansion," the CFO said.   

By Emma Cosgrove • Oct. 31, 2019

Delta Cargo and Roadie offer same-day, cross-country delivery

The service is available for packages originating in Atlanta with the option of 55 destination cities. The service, called DASH, plans to expand to "dozens" of cities before the end of the year.

By Matt Leonard • Oct. 30, 2019

Kroger pilots package services to drive store traffic

The grocer will work with FedEx, UPS and the U.S. Postal Service to offer package pickup, storage and drop-off for shoppers at 220 locations.

By Jessica Dumont • Oct. 30, 2019

Walmart's last mile around the world

From tricycles to drones, Walmart is casting a wide net to find out how shoppers want to receive their goods.

By Emma Cosgrove • Oct. 29, 2019

Amazon unveils free grocery delivery

Amazon has been focused on streamlining operations recently between Whole Foods and its own grocery properties. 

By Jessica Dumont • Oct. 29, 2019

FedEx: 82% of small businesses believe trade is key to economic growth

More than one-third of small business respondents in a study said fees and tariffs impacted them "a great deal."

By Morgan Forde • Oct. 25, 2019

Amazon shipping spend jumps 46% as 1-day costs mount

Transportation makes up the largest portion of the growing cost of one-day shipping, CFO Brian Olsavsky said on the company's third quarter earnings call. 

By Emma Cosgrove • Oct. 25, 2019

Rent the Runway shouldered the blame when a software bug hampered fulfillment

Rather than point fingers and "blame" a third party, the company said the disruption was due to a "software issue internally."

By Naomi Eide • Oct. 25, 2019

Target takes on Amazon with enhanced holiday fulfillment, delivery offerings

This peak season, the mass merchant is spending nearly $50 million more on payroll to bulk up customer service and leverage a range of BOPIS, next and same-day delivery options to entice customers.

By Daphne Howland • Oct. 24, 2019

Best Buy kicks off peak season with free next-day delivery

As the company heads into peak season competition with Amazon, and other big box retailers, it is looking to leverage its brick and mortar footprint and the growing popularity of buy online, pick-up in-store (BOPIS) to increase sales.

By Morgan Forde • Oct. 23, 2019

UPS gears up for record volumes this peak season

Investments in automation are paying off as the carrier heads into peak after posting record U.S. operating profit in the third quarter. 

By Emma Cosgrove • Oct. 22, 2019

UPS, CVS complete 2 last-mile drone deliveries of prescriptions

The partnership with CVS Pharmacy takes healthcare deliveries a step further, as the transports are no longer restricted to B2B transactions across medical campuses. 

By Shefali Kapadia • Updated Nov. 5, 2019

What is Part 135 and what does it mean for drone delivery?

Alphabet's Wing Aviation and UPS have begun small scale drone delivery in recent months thanks to certifications from the Federal Aviation Administration.

By Matt Leonard • Oct. 18, 2019

Walmart launches grocery delivery into customers' homes

Crossing the threshold into the last yard is Walmart's play to dominate last-mile delivery.

By Morgan Forde • Oct. 15, 2019

Former Amazon last-mile provider to lay off 900

This last mile shake-up and about 700 other layoffs at Atlanta-based Inpax follow a Buzzfeed and ProPublica investigation that found drivers were involved in fatal crashes while delivering Amazon packages. 

By Emma Cosgrove • Oct. 14, 2019

TuSimple plans fully driverless deliveries in 2021

TuSimple executives said the company's next step is to continue partnering on real-world routes throughout the U.S. and China, eventually "taking the driver out of the equation."

By Morgan Forde • Oct. 14, 2019