Retail supply chains have been on a roller coaster this past year. In 2020, dark stores and trapped inventory in March and April gave way to a summer and holiday season of surging e-commerce demand.
Whether sales were up or down, retail supply chain leaders knew one thing was clear: Strategies had to change. Omnichannel plans accelerated. Chatter around curbside pickup and ship from store ticked up.
In the series below, Supply Chain Dive and Retail Dive jointly explore the effects the pandemic had on retail supply chains.