So only 12% of supply chain pros are using AI? Apparently.

Low-level AI implementation could be the result of the difficulty hiring technology talent and the inability to properly manage enterprise data streams, according to experts.

By Matt Leonard • March 24, 2020

Gartner: What supply chain managers should know about control towers

Control towers are like the artificial intelligence of supply chain: Everyone wants to have it, but nobody quite knows how it works, writes Gartner VP Analyst Christian Titze.

By Christian Titze • March 13, 2020

Explore the Trendline➔

Warehouse automation

Robotics and AI are two of the many tools warehouse operators are using to improve productivity.

By Supply Chain Dive staff

Patent Pending: Walmart's plan for reducing empty miles

Supply chain innovators apply to patent what they see as important tools for the future. Sometimes they're brilliant. Sometimes they're funny.

By Matt Leonard • March 13, 2020

The changing face of warehouse change management

New technologies can completely alter a worker's daily job, requiring operations executives to take a strategic approach to managing labor through the change.

By Shefali Kapadia • March 10, 2020

What tech and metrics do you need for omnichannel?

A modern order management system will have most of the data needed to measure omnichannel success. However, some operations will require more creativity.

By Matt Leonard • March 9, 2020

Hy-Vee brings online order fulfillment back to stores

The grocer will shut down its four Aisles Online fulfillment centers the week of March 23, according to a company spokesperson.

By Jessica Dumont • March 9, 2020

Target's tech for store-based fulfillment operations is ready to scale

Machine learning and robotics will allow Target to fulfill digital orders from stores and avoid stockouts, executives detailed in an investor presentation.

By Emma Cosgrove • March 4, 2020

Do more robots mean a safer warehouse?

Fulfillment robotics pledge to make workers' jobs easier, but whether those jobs are safer is open for debate — even among those making and selling the technology.

By Emma Cosgrove • March 3, 2020

Each industrial robot displaces 1.6 workers: report

China has seen the greatest decline in its manufacturing workforce since 2000, with 550,000 fewer people working in the sector as of 2016.

By Matt Leonard • March 3, 2020

FedEx adds on-demand customs brokerage to Freightos

The partnership includes new digital services for multi-modal rate management and sales; air pricing, quoting and ebooking; and customs brokerage.

By S.L. Fuller • Feb. 28, 2020

TQL cyber breach is latest example of the industry's vulnerability to hacking

The cyberattack compromised its carrier portal, potentially granting access to, "carrier accounts, including, in many instances, tax ID numbers and bank account numbers," according to the company's website.

By Morgan Forde • Feb. 28, 2020

Shake Shack takes on procure-to-pay, supplier management in tech upgrade

A digital transformation and new ERP systems give Shake Shack a more granular picture of its procurement operations and frees up in-restaurant teams from administrative tasks.

By Emma Cosgrove • Feb. 27, 2020

From legacy systems to connected tech, manufacturers face cyber risks

The potential for damage in an operations environment can dramatically affect revenue, if not shut businesses down completely.

By Deborah Abrams Kaplan • Feb. 25, 2020

Internal actors account for 30% of cyberattacks in manufacturing

Proper network segmentation can minimize the threat from internal actors by limiting access to applications or databases to specific employees. 

By Matt Leonard • Feb. 25, 2020

How to trust tech vendors

They can sell a bevy of products to a variety of customers. With so many options, sales require customization.

By Jen A. Miller • Feb. 21, 2020

Spend per buyer is reaching critical levels: time to sound the alarm?

It's easy to empathize with overloaded buyers in this new, ultra-lean procurement era. But procurement professionals must adapt or risk going the way of the dodo bird, writes Rich Ham, CEO of Fine Tune. 

By Rich Ham • Feb. 20, 2020

Coronavirus could reduce electronics and automobiles output by millions of units, research finds

While automotive or computer manufacturers are more likely to have risk management teams in place to pre-identify points of failure in a supply chain, they are still expected to take a hit.

By Matt Leonard • Feb. 20, 2020

Advance Auto Parts credits WMS, distribution upgrades for Q4 margin boost

The upgrades are part of a long-term supply chain and IT strategy where the majority of potential margin growth in the near future won't be dependent on sales but on internal optimization, executives said. 

By Morgan Forde • Feb. 19, 2020

With shrinking budgets, finance spending goes to new tech

As companies attempt to curb spending in advance of an unpredictable economy, finance teams continue pooling resources to implement the newest tech, a Hackett Group study found.

By Jane Thier • Feb. 18, 2020

Machine learning is nearly ubiquitous in accounting operations, ERPs

The technology is mainly used to set up touch-free processes for repetitive functions such as accounts payable and receivable.

By Robert Freedman • Feb. 13, 2020

XPO cuts brokerage headcount nearly 20%, credits automation

Revenue for XPO's brokerage division was down 14% year-over-year for 2019, but the company is finding cost savings by automating the process.

By Matt Leonard • Feb. 11, 2020

Tyson sees double-digit inventory accuracy improvement from computer vision

The new inventory tracking system reads SKU information and weight for chicken packed in trays, replacing what Tyson described as communication by hand gestures followed by manual inventory entry.

By Emma Cosgrove • Feb. 11, 2020

Inaccurate maps cost logistics companies $6B: survey

Even small problems can result in major losses for logistics companies, especially as e-commerce puts more delivery trucks on city streets.

By Jason Plautz • Feb. 11, 2020

Patent Pending: Zebra's plan for managing large RFID populations

Supply chain innovators apply to patent what they see as important tools for the future. Sometimes they're brilliant. Sometimes they're funny.

By Matt Leonard • Feb. 7, 2020

Nuro's autonomous delivery vehicle cleared to hit the road

The company will begin public road testing with 5,000 of its R2 units in Houston over the coming weeks, carrying consumer products, groceries and restaurant orders.

By Kristin Musulin • Feb. 7, 2020