Last-Mile Delivery: Page 5


  • An employee scans a product inside of a Staples warehouse.
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    Permission granted by Staples/Burson
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    Staples conducts fulfillment operations overhaul

    The office supplies retailer is implementing a new warehouse management system across its network to support next-day delivery efficiency.

    By May 21, 2025
  • Canada Post union issues Friday strike notices

    The carrier expects either a nationwide labor disruption or rotating strike activity once current agreements expire.

    By May 20, 2025
  • Shipping containers are stacked at the Port of Los Angeles on February 7, 2023 in Los Angeles, California. Explore the Trendline
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    Mario Tama via Getty Images
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    Trendline

    Top 5 stories from Supply Chain Dive

    Here’s how companies are navigating rising costs, network changes and logistics disruptions across global supply chain networks.

    By Supply Chain Dive staff
  • Scott Ashbaugh of DHL eCommerce, Andrew Sutton of Dr. Squatch and Matt Walker of Wayfair speak with Supply Chain Dive Senior Reporter Max Garland during a May 7 panel on e-commerce delivery.
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    Phil Neuffer/Supply Chain Dive/Supply Chain Dive
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    ‘Shared pain and gain:’ How shippers, carriers are forging relationship for the last mile

    Consistent communication and collaborative performance evaluation are some of the keys to success, said experts from Dr. Squatch, Wayfair and DHL eCommerce.

    By May 15, 2025
  • A Canada Post delivery truck on the road.
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    Open Grid Scheduler / Grid Engine. (2015). "Canada Post delivery truck" [Photograph]. Retrieved from Flickr.
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    Canada Post pauses contract talks as progress remains limited

    As a potential May 22 strike nears, the carrier said halting negotiations with the Canadian Union of Postal Workers will allow it to prepare more effective proposals.

    By May 14, 2025
  • Dozens of packages are lined up along a Manhattan street as a FedEx truck makes deliveries on December 6, 2021 in New York City.
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    Spencer Platt/Getty Images via Getty Images
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    FedEx, Amazon strike large-package delivery deal

    The agreement comes nearly six years after FedEx let its Express and Ground shipping contracts with the e-commerce giant expire.

    By May 13, 2025
  • A UPS worker makes deliveries in Manhattan on July 24, 2023 in New York City.
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    Spencer Platt via Getty Images
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    UPS to levy US-to-Canada fee before possible Canada Post strike

    The surcharge’s cost varies by shipping option and it will apply until further notice starting May 18.

    By May 12, 2025
  • Panelists at a virtual event.
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    Antone Gonsalves/Supply Chain Dive
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    Delivery reliability trumps speed for some e-commerce retailers

    On-time delivery and clear communication can boost buyer satisfaction more than faster shipping, e-commerce experts said.

    By May 12, 2025
  • A person picks up and inspects a package from a pile on a conveyor belt.
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    Joe Raedle via Getty Images
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    USPS readies July rate hikes for Ground Advantage, other services

    The agency said the increases, as high as 10%, will help it grow market share with more profitable volume.

    By May 9, 2025
  • Postal Service trucks in a parking lot row.
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    Getty Images
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    USPS board taps FedEx director David Steiner as next postmaster general

    David Steiner, former CEO of Waste Management, is slated to join the agency in July as it navigates Trump administration pressures and advances its transformation plan.

    By Updated May 9, 2025
  • Lana Provost, a UPS package handler, loads packages into a truck at the UPS Centennial Ground Hub on December 6, 2021 in Louisville, Kentucky.
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    Jon Cherry/Getty Images via Getty Images
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    UPS confirms building closures, shift cuts in 4 states

    The reductions are part of the carrier’s plan to trim its network footprint in the face of shrinking volume from Amazon.

    By May 9, 2025
  • A United Parcel Service (UPS) driver sits in his delivery truck on January 31, 2023 in San Francisco, California.
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    Justin Sullivan via Getty Images
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    UPS Mail Innovations hikes rates due to USPS changes

    Additional fees will also take effect May 11, according to a letter sent to customers last week.

    By May 6, 2025
  • An OnTrac delivery vehicle.
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    Permission granted by OnTrac
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    OnTrac discounts target UPS Ground Saver, tariff-responsive shippers

    In a competitive pricing environment, the parcel carrier is looking to attract new customers with its Ground Switcher and Reciprocal Discount programs.

    By May 5, 2025
  • A person with a cardboard box marked "Amazon" going up steps outside.
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    Courtesy of Amazon
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    Amazon to invest $4B toward rural delivery expansion by 2026

    The e-commerce giant “has a massive advantage over UPS and FedEx” to make the initiative successful, one expert said.

    By May 1, 2025
  • A ground crew unloads parcels from a plane at a UPS facility.
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    Jon Cherry via Getty Images
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    How UPS customers are navigating Trump’s tariffs

    Major shippers are frontloading inventory and considering price hikes, while smaller businesses are prioritizing sourcing diversification, UPS CEO Carol Tomé said.

    By May 1, 2025
  • Canada Post, union resume talks as contract expiration looms

    The first meetings since early March mark a step forward as the carrier's customers prepare for a potential strike next month.

    By April 30, 2025
  • A person in a UPS uniform walks by a UPS vehicle carrying a stack of packages.
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    Joe Raedle via Getty Images
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    UPS plans 20K job cuts this year as Amazon pullback advances

    The carrier also announced 73 facilities would close by June's end as part of “the largest network reconfiguration in our history,” CEO Carol Tomé said.

    By April 29, 2025
  • DHL cargo planes sit on the tarmac.
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    Marco Prosch via Getty Images
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    DHL reinstates service for US-destined B2C shipments over $800

    The carrier said it lifted the suspension following discussions with the U.S. government and the return of informal processing for goods under $2,500.

    By April 28, 2025
  • Deep Dive

    Canada Post strike threat: How shippers can limit disruptions

    Finding delivery alternatives should be a priority for businesses reliant on the carrier, which could see employees strike next month, experts said.

    By April 25, 2025
  • An Amazon Prime delivery van sits parked near a Walmart store on September 3, 2020 in Richmond, California.
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    Justin Sullivan/Getty Images via Getty Images
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    Amazon and Walmart keep chasing faster deliveries to woo shoppers

    The retailers are leaning on their in-house fulfillment capabilities, growing their same-day reach in rural areas and using drones to beat the competition.

    By April 23, 2025
  • Packages with the Target logo are loaded into a vehicle by a person.
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    Courtesy of Target
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    FedEx, UPS alternatives grew market share in 2024: ShipMatrix

    Walmart and Target's in-house networks, along with smaller parcel carriers, are chipping away at top delivery firms' U.S. volume share.

    By April 21, 2025
  • A DHL aircraft on a tarmac with branded cargo boxes in the forefront
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    Courtesy of DHL
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    DHL suspends US-bound B2C shipments over $800

    The halt will begin Monday as the logistics provider navigates increased delays due to new customs regulations, per a customer notice.

    By April 18, 2025
  • A FedEx employee sorts boxes on the sidewalk on November 21, 2019 in New York City.
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    Spencer Platt/Getty Images via Getty Images
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    Ground delivery costs projected to climb despite discounting push

    Q1 rates were higher than expected as UPS and FedEx rolled out price increases, per the TD Cowen/AFS Freight Index.

    By April 10, 2025
  • Screenshot of a virtual event panel featuring two executives and one editor
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    Peyton Bigora/Supply Chain Dive
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    Walmart, Uber share food delivery innovation strategies

    Executives said drones and autonomous vehicles are helping their companies speed up need-it-now delivery trips during Grocery Dive’s virtual event.

    By Peyton Bigora • April 9, 2025
  • Shipping containers are seen in the background with a truck cab in foreground
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    Spencer Platt / Staff via Getty Images
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    4 best practices for logistics managers in 2025

    Freight visibility and route optimization are critical to moving cargo in a demanding marketplace, experts say. 

    By April 2, 2025
  • A UPS worker stands above a cart of packages on a sidewalk.
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    Spencer Platt via Getty Images
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    UPS SurePost renamed Ground Saver

    The fresh name comes after the economy service's split with the U.S. Postal Service.

    By April 2, 2025