Robomart, Unilever link up to reinvent the ice cream truck

Robomart says its model cuts out typical e-commerce steps that can be a hassle for customers, like building baskets, checking out, choosing a delivery window and communicating with drivers.

By Catherine Douglas Moran • May 13, 2022

Delivery partners key for Papa Johns amid staffing hurdles

While driver shortages weigh on Pizza Hut and Domino's, Papa Johns has leveraged delivery aggregators to fulfill peak demand.

By Julie Littman • May 10, 2022

Explore the Trendline➔

Inside the trends affecting logistics management

The demise of the de minimis exception, trade tensions and tariffs are among the new challenges logistics managers are facing.  

By Supply Chain Dive staff

UPS encounters unexpected drop in parcel volumes as e-commerce growth slows

Despite the drop, UPS' per-package revenue increased as it follows its strategy of prioritizing more profitable deliveries over pure volume growth.

By Max Garland • April 26, 2022

Seattle-area grocer launches all-electric delivery fleet

The systems that cool the vans' batteries keep their cargo areas cold, taking away the need for conventional refrigeration technology, according to van owner and operator PacWesty.

By Sam Silverstein • April 21, 2022

Amazon to levy 5% fuel and inflation surcharge for fulfillment services

The surcharge, a first for Fulfillment by Amazon, comes after the e-commerce giant already hiked fees in January to help offset higher operating costs.

By Max Garland • April 14, 2022

Kroger to supply restaurants with next-day delivery service

The grocer, which has been rapidly expanding its fulfillment capabilities, is positioning its new business unit as a supplier for small and independent restaurant operators.

By Jeff Wells • April 12, 2022

BJ's Wholesale teams with DoorDash to offer grocery delivery

DoorDash has been aggressively building its presence in the competitive grocery delivery space, raising pressure on rival company Instacart.

By Sam Silverstein • April 4, 2022

Peak surcharges boost FedEx's record December

Higher delivery rates are squeezing shippers and a new fuel surcharge announced from FedEx will add to cost pressures.

By Max Garland • March 18, 2022

Costco grows its LTL arm to fulfill 85% of big-and-bulky home deliveries

The retailer's acquisition of a middle- and final-mile carrier as the COVID-19 pandemic took hold has allowed it to take more control over its delivery process.

By Max Garland • March 16, 2022

New mobile 'smart stores' can meet customers in a variety of locations

The units from automation startup Tortoise can be used to sell items in front of a retail location after hours, inside a store or at stadiums and other venues.

By Sam Silverstein • March 16, 2022

White House ends Russian oil, energy imports into US

President Joe Biden said the actions would "inflict further pain on Putin, but there will be cost as well here."

By Jim Stinson • March 8, 2022

Macy's: Lowering delivery costs is a 'top priority'

The retailer seeks to improve in-store fulfillment and reduce the number of split shipments to deflate last-mile costs.

By Max Garland • March 2, 2022

Postal Service courts small shippers with next-day local delivery service

The launch of Connect Local gives smaller businesses access to the same offering USPS has provided to larger shippers, an agency executive said.

By Max Garland • Feb. 22, 2022

Tracking the shift to 24/7 supply chains

The San Pedro Bay ports could continue to dangle the threat of a container dwell fee through this summer.

Maersk dives into bulky delivery services with $1.7B Pilot deal

The deal furthers the shipping line's ambitions to become an end-to-end supply chain service provider.

By Alejandra Carranza • Feb. 9, 2022

High parcel demand means another year of 'firm pricing' for UPS

Limited space in carrier networks and high delivery costs aren't expected to fade this year. 

By Max Garland • Feb. 2, 2022

Why parcel shipping will be even more expensive in 2022

FedEx and UPS recently raised rates by 5.9%. But that doesn't factor in the sting shippers could face from surcharges, experts say.

By Max Garland • Jan. 31, 2022

2022 supply chain outlook features shortages, high delivery costs

While supply chain woes aren't expected to disappear in 2022, this year could mark a turning point.

By Sarah Zimmerman • Jan. 31, 2022

Delivery firms deepen restaurant relationships as growth slows

Major aggregators are rolling out white labels, subscription programs and data tools to retain partners as more diners order from operators directly. 

By Julie Littman • Jan. 31, 2022

LSO mulls expansion into Chicago and Atlanta as parcel volumes rise

President and COO Sean O'Connor is preparing for another year of expansion, but getting more precise shipper forecasts for peak season is also a focus area.

By Max Garland • Jan. 26, 2022

Neiman Marcus names supply chain chief to oversee $90M investment

The department store retailer is working to overhaul operations and upgrade its systems and distribution centers.

By Tatiana Walk-Morris and Sarah Zimmerman • Jan. 25, 2022

How Walmart GoLocal plans to stand out among delivery businesses

GoLocal acts as a back-end delivery arm rather than a marketplace intermediary, which General Manager Harsit Patel said is a big differentiator.

By Max Garland • Jan. 19, 2022

Grocers are experimenting with delivery fees. Here are 8 key factors to consider.

Experts said they expect — and encourage — grocers to continue testing strategies for dealing with delivery costs.

By Catherine Douglas Moran • Jan. 18, 2022

Kroger levels up grocery delivery with Nuro's new autonomous vehicles

The grocer will make deliveries in Houston using the tech company's third-generation model, which has twice as much cargo room, plus modular storage and new safety features.

By Jeff Wells • Jan. 14, 2022

East Coast snowstorms jeopardized suppliers, $5B in revenue: Resilinc

The storm put an estimated 25,000 types of product at risk. It could take 23 weeks for facilities to recover.

By Colin Campbell • Jan. 11, 2022