FedEx will deploy a robotic trailer unloader in 2026 to increase efficiency and safety in its parcel shipping network, according to a news release last week.
Berkshire Grey's autonomous system, named Scoop, has been engineered specifically to unload trailers, which "has long been one of the most unpredictable and physically demanding tasks in parcel hubs operations," per the release. Scoop can recognize and handle all package types, enabling consistent inbound flow as it empties trailers from the inside before autonomously exiting, the release added.
“By using smart technologies for trailer unloading, we are equipping our workforce with cutting-edge technology, ultimately enhancing safety and improving operational efficiency—all while maintaining the high service standards our customers expect," said Kawal Preet, FedEx EVP of planning, engineering and transformation, in the release.
FedEx is currently in the final stage of a pilot with the technology, which is occurring at one facility with multiple unloaders, said O.P. Skaaksrud, FedEx VP of advanced technology and innovation, in an email to Supply Chain Dive. The location of the facility was not disclosed. The carrier plans to have the first Scoop production units in operation later this year.
“We are also targeting additional facilities for deployment in 2026,” Skaaksrud said.
The initiative builds on FedEx and Berkshire Grey's collaborative efforts through the years. In 2021, FedEx deployed the company's Robotic Product Sortation and Identification systems to sort small packages. The following year, the two entered into an agreement to develop broader AI robotic capabilities within FedEx's package handling operations.
FedEx has previously explored ways to lean more on robotics within its trailers. For example, the company announced in 2023 that it was testing the use of AI-powered robots from Dexterity AI to load its trailers more efficiently.
Robotics can help FedEx and other high-volume logistics operations reduce package-handling costs. UPS, Amazon and Walmart have also deployed robotics and other technological solutions within their networks to limit physically demanding employee tasks and boost throughput.
