Retail: Page 50
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Need for speed: How fulfillment got faster in 2018
Retailers spent 2018 figuring out how to reconfigure their existing distribution networks and operational strategies to meet the goal of faster delivery, without giving up their margins in the process.
By Emma Cosgrove • Dec. 21, 2018 -
Shoppers are judging retailers by their returns process
Almost all shoppers said the return experience influences whether they shop at a given retailer again, according to a study from Voxware.
By Daphne Howland • Dec. 19, 2018 -
UPS: Returns to peak on Dec. 19
The initial spike in returns will precede a second wave in early January, driving retailers to cement their reverse logistics strategies.
By Shefali Kapadia • Dec. 19, 2018 -
DHL to offer small shippers speedy delivery in 3 US cities
Vendors in Los Angeles, Chicago and New York City will benefit from DHL eCommerce’s new partnership with Easyship.
By Edwin Lopez • Dec. 19, 2018 -
Courtesy of Ulta
Ulta’s inventory reduction strategy on a ‘multi-year path’
Like so many retailers adjusting to the new pace of omnichannel retail, Ulta finds building the supply chain it needs to compete comes at a cost.
By Emma Cosgrove • Dec. 17, 2018 -
Lowe’s supply chain overhaul starts in Nashville
The retailer opened a warehouse large enough to contain 22 football fields, which strategically positions it to ship to 75% of the country within two days.
By Emma Cosgrove • Dec. 14, 2018 -
Rapid price changes make retailers more vulnerable to shocks
A Harvard Business School professor found retailers are now shifting prices every 3.6 months and said the practice may have an impact on margins.
By Craig Guillot • Dec. 11, 2018 -
In-store tech can help after operations mishaps, survey says
Shoppers cited out of stock inventory and long checkout lines as the top reasons for abandoning their in-store shopping journey.
By Emma Cosgrove • Dec. 11, 2018 -
Deep Dive
The supply chain behind turning unusual materials into textiles
Businesses are mining waste products for fiber production, giving rise to dozens of new alternative fibers on the market made from everything from mushroom roots to spoiled milk.
By Deborah Abrams Kaplan • Dec. 11, 2018 -
Imports reach record 2M TEUs as retailers rush to beat tariffs
The National Retail Federation and Hackett Associates expect a slowdown in January 2019, as tariffs take a toll on consumer and industry confidence.
By Barry Hochfelder • Dec. 10, 2018 -
Will automation take online grocery to the next level?
Using robots to fill and deliver orders promises to save retailers money and boost consumer demand, but with the technology still in its test phase, the broader impact remains unclear.
By Jeff Wells • Dec. 10, 2018 -
Tariffs will test low-margin business, Dollar Tree CEO says
Since the discount store’s customers will not abide a price increase, CEO Gary Philbin said that when it comes to tariffs: “We’ve got to be just better buyers.”
By Emma Cosgrove • Dec. 5, 2018 -
A tale of 2 peak season inventory strategies
Based on the steps taken for peak season preparation described by Target and Kohl’s, fulfillment strategy doesn’t necessarily match inventory strategy.
By Emma Cosgrove • Dec. 4, 2018 -
Spelling out the omnichannel alphabet soup
Four acronyms reflect the varied strategies retailers are pursuing to fulfill online and digitally-placed store orders.
By Jacqueline Smith Renfrow • Dec. 4, 2018 -
Is BOSS the new BOPIS?
In-store pickup and ship-to-store fulfillment models have distinct challenges — and advantages.
By Jacqueline Smith Renfrow • Dec. 4, 2018 -
Dive Awards
Executive of the Year: Michelle Gass, Kohl’s
Michelle Gass has not just been a positive force for Kohl’s — experts believe her rise is good news for supply chain executives everywhere.
By Emma Cosgrove • Dec. 3, 2018 -
Dive Awards
Resilience Plan of the Year: Hasbro’s inventory management strategy
Strategic forecasting and demand planning allowed the toy manufacturer to mitigate a major risk event.
By Shefali Kapadia • Dec. 3, 2018 -
Omnichannel is the real Thanksgiving retail winner
The number of shoppers making purchases both in person and online was up nearly 40% from Black Friday to Cyber Monday last year.
By Emma Cosgrove • Nov. 28, 2018 -
Third-party sellers from China dominate Amazon’s apparel offerings
Amazon’s exploding apparel category presents a global fulfillment challenge that isn’t getting any easier.
By Emma Cosgrove • Nov. 27, 2018 -
Amazon reports biggest shopping day ever on Cyber Monday
Customers globally are flocking to the e-commerce giant for the holidays, but in the U.S. the best deals in some categories are found elsewhere.
By Daphne Howland • Nov. 27, 2018 -
The winners and losers of Black Friday 2018
Some retailers delighted their customers with promotions and free shipping while others crashed and burned.
By Kaarin Moore • Nov. 25, 2018 -
Williams-Sonoma lays out ‘aggressive plan’ to mitigate China tariffs
CEO Laura Alber said the retailer is “lucky” to have a vertically integrated supply chain and close relationship with vendors, allowing it to make necessary adjustments to sourcing.
By Shefali Kapadia • Nov. 21, 2018 -
Why Amazon picked Nashville, Tennessee
New York City and Northern Virginia are grabbing HQ2 headlines. But Music City scored too.
By Jen A. Miller • Nov. 20, 2018 -
Column
A Thanksgiving food waste experiment for every supply chain
Just because an unsold item won’t rot, doesn’t mean it isn’t waste.
By Emma Cosgrove • Nov. 16, 2018 -
Walmart exploring delivery via driverless vehicle
The retail giant is teaming with Ford and Postmates to inch a little closer to the concept of a driverless vehicle delivering groceries to customer homes.
By Dan O’Shea • Nov. 15, 2018
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