UPS plans for Happy Returns to power its consolidated returns service

The offering will lower handling costs for larger retail customers as the company looks to grow "ahead of the market," CEO Carol Tomé said.

By Max Garland • Nov. 1, 2023

Ground parcel delivery costs fall as carriers offer up discounts

The pricing environment has shifted in favor of shippers with demand cooling off, according to the TD Cowen/AFS Freight Index.

By Max Garland • Oct. 31, 2023

Explore the Trendline➔

Retail Supply Chains

Retailers are making operational investments and adjustments to maintain supply chain resilience. Here’s how.

By Supply Chain Dive staff

Walmart opens third ‘next gen’ fulfillment center in Texas

The 1.5 million square-foot facility in Lancaster, Texas, will enable faster delivery as the retailer prepares for the holiday season.

By Alejandra Carranza • Oct. 31, 2023

Walgreens pauses expansion of micro-fulfillment centers

The drugstore chain is looking to improve its rollout process for the facilities before opening another five centers.

By Alejandra Carranza • Oct. 31, 2023

How to incorporate ESG in your company’s value chain

With attention to companies’ environmental and social impacts on the rise, fully incorporating your value chain into your company’s ESG strategy can provide significant benefits.

Oct. 30, 2023

Bankrupt Mitchell Gold and Ryder reach deal on undelivered products

Customers would have to pay the logistics provider to release and deliver goods that in many cases were purchased, with shipping fees, months ago.

By Ben Unglesbee • Oct. 27, 2023

Amazon’s fulfillment network shift exceeds expectations

Higher local in-stock levels paired with improved connectivity between facilities is driving speedier deliveries.

By Kelly Stroh • Oct. 27, 2023

Amazon brings drone delivery to Texas neighborhood

Eligible customers in College Station can receive their prescription medication at home within an hour at no additional cost.

By Peyton Bigora • Oct. 26, 2023

UPS to acquire Happy Returns from Paypal

The logistics giant expects to leverage the tech firm’s software and operations expertise as it pushes for a frictionless reverse logistics experience.

By Alejandra Carranza • Oct. 26, 2023

Workhorse Aero looks to add Horsefly drone to UPS Flight Forward FAA certificate

The approval and partnership would allow Workhorse to scale faster towards its last-mile delivery goals.

By Kelly Stroh • Oct. 25, 2023

FedEx, UPS and USPS set holiday shipping deadlines for 2023

Most of the parcel carriers’ deadlines fall in the days prior to Dec. 20 for shippers who want their products delivered before Christmas.

By Kelly Stroh • Oct. 25, 2023

Union Pacific boosts connectivity between Mexico and Southeastern US

The new rail service will better connect Mexico's industrial markets with destinations in Florida, Georgia and North Carolina.

By Larry Avila • Oct. 24, 2023

Pitney Bowes taps new Ambi Robotics system for middle-mile sortation

The AmbiSort B-Series systems have sorted more than 3 million parcels in the four months they have been deployed.

By Max Garland • Oct. 24, 2023

Amazon outlines push to ‘eliminate packaging altogether’

As the company looks to remove added packaging from more orders in 2024, its packaging innovation director explains how Amazon identifies products fit to ship in their own packaging and works with vendors on redesigns.

By Maria Rachal • Oct. 23, 2023

How linerless labels can benefit logistics businesses

Linerless labels are compatible with a wide range of application equipment, from handheld printers to room-sized, automated application lines.

Oct. 23, 2023

Butter prices soar to record highs

Supply is constrained going into the holiday baking season due to lower production and increased summer demand for ice cream and other products.

By Sarah Zimmerman • Oct. 20, 2023

Hy-Vee to deploy micro-fulfillment centers from Takeoff Technologies

The automation company expects to supply over 20 online grocery facilities to the grocer through a multiyear deal, with the first sites set to open in 2024.

By Sam Silverstein • Oct. 20, 2023

Convoy closes, unable to find buyer

The logistics startup’s CEO and co-founder blamed weak freight and capital markets in a layoff letter to employees. 

By Larry Avila • Oct. 19, 2023

Amazon to integrate drones into fulfillment network for faster delivery

Prime Air drones will deploy at same-day delivery sites rather than standalone facilities as the company scales its use of the emerging transportation method.

By Max Garland • Oct. 19, 2023

Walmart to open 5th ‘next generation’ fulfillment center

The 900,000-square-foot facility in Stockton, California, will help the retailer handle online orders throughout the West Coast with greater speed and efficiency.

By Catherine Douglas Moran • Oct. 19, 2023

American Eagle hires new supply chain chief

Sarah Clarke, previously with Calvin Klein brand owner PVH, will oversee everything from sourcing to distribution at the apparel company.

By Ben Unglesbee • Oct. 19, 2023

FedEx scaling program that reduces air fleet downtime

The logistics giant plans to expand the use of Mojix's inventory tracking platform, which keeps tabs on aircraft parts, beyond the U.S.

By Max Garland • Oct. 18, 2023

Long-term air freight commitments rise in September

The increase comes as shipper confidence in the global air freight market stabilizes, according to Clive Data Services.

By Kelly Stroh • Oct. 18, 2023

US ports by volume: How maritime cargo trends are stacking up

The amount of containers handled at 12 major gateways can help show how the economy is faring. Use this tracker to dig into trends by seaport, coast and month.

By Alejandra Carranza , Edwin Lopez • Updated Feb. 4, 2025

For Supply Chain by Amazon to succeed, sellers have to trust it

Businesses must be willing to cede more of their supply chain management to the e-commerce giant amid increased scrutiny over its fulfillment services.

By Max Garland • Oct. 16, 2023