Last-Mile Delivery: Page 8


  • A UPS worker delivers packages on December 26, 2013 in Chicago, Illinois.
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    Scott Olson/Getty Images via Getty Images
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    UPS surcharge updates impact fuel fees, bulky packages and more

    The changes could bring added complexity and higher costs for parcel shippers, but tweaks to packaging and inventory placement can help limit their effects.

    By June 5, 2025
  • A fleet of DHL-branded yellow trucks are parked in a warehouse.
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    Kelly Stroh/Supply Chain Dive
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    DHL Express Canada workers could strike as soon as Sunday

    The carrier said contingency plans are in place in case of a labor action by more than 2,000 Unifor-represented employees, including drivers and warehouse workers.

    By June 4, 2025
  • Shipping containers are stacked at the Port of Los Angeles on February 7, 2023 in Los Angeles, California. Explore the Trendline
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    Mario Tama via Getty Images
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    Trendline

    Top 5 stories from Supply Chain Dive

    Here’s how companies are navigating evolving global trade and tariff policies, rising costs and operational uncertainty across supply chain networks.

    By Supply Chain Dive staff
  • Canada Post turmoil: Shippers shift volume to UPS, FedEx and others

    As an overtime ban persists, shippers are using multiple private carriers to pick up the slack, in spite of added fees and coverage limitations.

    By June 2, 2025
  • DHL delivery vehicles sit on either side of a long conveyor belt which transports packages down the line.
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    Kelly Stroh/Supply Chain Dive
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    DHL inks Shopify partnership for easier seller access

    The carrier is pre-integrated in Shopify Shipping in the U.S. and Germany, giving merchants an out-of-the-box option for logistics services.

    By May 30, 2025
  • A Canada Post delivery truck on the road.
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    Open Grid Scheduler / Grid Engine. (2015). "Canada Post delivery truck" [Photograph]. Retrieved from Flickr.
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    Canada Post makes ‘final offers’ to union as parcel volume plummets

    The Canadian Union of Postal Workers voiced its displeasure with the contract proposals while holding firm on its employee overtime ban.

    By May 29, 2025
  • A person picks up a group of packages on a doorstep.
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    Getty Images
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    Porch piracy: What’s holding back industry prevention efforts?

    Limited data sharing and fears of inconveniencing customers make addressing the problem more difficult, per the USPS’ Office of Inspector General.

    By May 28, 2025
  • An Amazon worker places a delivery on a residential porch
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    Permission granted by Amazon
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    Amazon readies Premium Shipping changes in June

    On-time delivery requirements will soften, but sellers in the fast delivery program will be evaluated more frequently.

    By May 28, 2025
  • USPS test packages are featured in a machine setup in a La Vergne, Tennessee, facility.
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    Brett Carlsen via Getty Images
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    USPS Priority Mail Next Day: What shippers should know

    Postal Service officials shed light on the new overnight delivery offering's capabilities, coverage and pricing during a webinar last week.

    By May 28, 2025
  • Canada Post overtime ban: How we got here

    Parcel volumes have plummeted due to the labor action as the carrier and the Canadian Union of Postal Workers negotiate new contracts.

    By May 27, 2025
  • Canada Post union initiates overtime ban as shippers brace for disruption

    The action falls short of a nationwide work stoppage even as the carrier and the Canadian Union of Postal Workers failed to reach a deal by a Friday deadline.

    By , May 23, 2025
  • A FedEx truck makes deliveries in Manhattan on September 17, 2020 in New York City.
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    Spencer Platt via Getty Images
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    FedEx exec brushes off Amazon competition concerns

    CCO Brie Carere said the e-commerce giant still falls behind FedEx in terms of package pickup capabilities.

    By May 22, 2025
  • An employee scans a product inside of a Staples warehouse.
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    Permission granted by Staples/Burson
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    Staples conducts fulfillment operations overhaul

    The office supplies retailer is implementing a new warehouse management system across its network to support next-day delivery efficiency.

    By May 21, 2025
  • Canada Post union issues Friday strike notices

    The carrier expects either a nationwide labor disruption or rotating strike activity once current agreements expire.

    By May 20, 2025
  • Scott Ashbaugh of DHL eCommerce, Andrew Sutton of Dr. Squatch and Matt Walker of Wayfair speak with Supply Chain Dive Senior Reporter Max Garland during a May 7 panel on e-commerce delivery.
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    Phil Neuffer/Supply Chain Dive/Supply Chain Dive
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    ‘Shared pain and gain:’ How shippers, carriers are forging relationship for the last mile

    Consistent communication and collaborative performance evaluation are some of the keys to success, said experts from Dr. Squatch, Wayfair and DHL eCommerce.

    By May 15, 2025
  • A Canada Post delivery truck on the road.
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    Open Grid Scheduler / Grid Engine. (2015). "Canada Post delivery truck" [Photograph]. Retrieved from Flickr.
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    Canada Post pauses contract talks as progress remains limited

    As a potential May 22 strike nears, the carrier said halting negotiations with the Canadian Union of Postal Workers will allow it to prepare more effective proposals.

    By May 14, 2025
  • Dozens of packages are lined up along a Manhattan street as a FedEx truck makes deliveries on December 6, 2021 in New York City.
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    Spencer Platt/Getty Images via Getty Images
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    FedEx, Amazon strike large-package delivery deal

    The agreement comes nearly six years after FedEx let its Express and Ground shipping contracts with the e-commerce giant expire.

    By May 13, 2025
  • A UPS worker makes deliveries in Manhattan on July 24, 2023 in New York City.
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    Spencer Platt via Getty Images
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    UPS to levy US-to-Canada fee before possible Canada Post strike

    The surcharge’s cost varies by shipping option and it will apply until further notice starting May 18.

    By May 12, 2025
  • Panelists at a virtual event.
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    Antone Gonsalves/Supply Chain Dive
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    Delivery reliability trumps speed for some e-commerce retailers

    On-time delivery and clear communication can boost buyer satisfaction more than faster shipping, e-commerce experts said.

    By May 12, 2025
  • A person picks up and inspects a package from a pile on a conveyor belt.
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    Joe Raedle via Getty Images
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    USPS readies July rate hikes for Ground Advantage, other services

    The agency said the increases, as high as 10%, will help it grow market share with more profitable volume.

    By May 9, 2025
  • Postal Service trucks in a parking lot row.
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    Getty Images
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    USPS board taps FedEx director David Steiner as next postmaster general

    David Steiner, former CEO of Waste Management, is slated to join the agency in July as it navigates Trump administration pressures and advances its transformation plan.

    By Updated May 9, 2025
  • Lana Provost, a UPS package handler, loads packages into a truck at the UPS Centennial Ground Hub on December 6, 2021 in Louisville, Kentucky.
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    Jon Cherry/Getty Images via Getty Images
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    UPS confirms building closures, shift cuts in 4 states

    The reductions are part of the carrier’s plan to trim its network footprint in the face of shrinking volume from Amazon.

    By May 9, 2025
  • A United Parcel Service (UPS) driver sits in his delivery truck on January 31, 2023 in San Francisco, California.
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    Justin Sullivan via Getty Images
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    UPS Mail Innovations hikes rates due to USPS changes

    Additional fees will also take effect May 11, according to a letter sent to customers last week.

    By May 6, 2025
  • An OnTrac delivery vehicle.
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    Permission granted by OnTrac
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    OnTrac discounts target UPS Ground Saver, tariff-responsive shippers

    In a competitive pricing environment, the parcel carrier is looking to attract new customers with its Ground Switcher and Reciprocal Discount programs.

    By May 5, 2025
  • A person with a cardboard box marked "Amazon" going up steps outside.
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    Courtesy of Amazon
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    Amazon to invest $4B toward rural delivery expansion by 2026

    The e-commerce giant “has a massive advantage over UPS and FedEx” to make the initiative successful, one expert said.

    By May 1, 2025
  • A ground crew unloads parcels from a plane at a UPS facility.
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    Jon Cherry via Getty Images
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    How UPS customers are navigating Trump’s tariffs

    Major shippers are frontloading inventory and considering price hikes, while smaller businesses are prioritizing sourcing diversification, UPS CEO Carol Tomé said.

    By May 1, 2025