Smaller parcel delivery companies sought to prove that 2021's jump in demand was anything but an anomaly this year, revealing a string of investments and expansion plans.
Companies like LaserShip/OnTrac, GLS and The Frontdoor Collective made strides in growing their processing capacity and entering new markets as they looked to satisfy shippers' hunger for carrier options beyond FedEx and UPS. The growth isn't expected to stop any time soon, as regional carriers like Better Trucks plan to boost their coverage even further in 2023.
But as capacity returns in major competitors' networks, these emerging carriers will need to cement their reputations as reliable, on-time providers to retain and grow customer volumes. Here are six stories that demonstrate their progress toward becoming more capable delivery alternatives.