DHL Express Canada is resuming all operations June 30 after employees ratified a new labor contract, ending a lockout and strike that lasted nearly three weeks.
“DHL Express Canada has worked diligently and in good faith with Unifor's bargaining committee to reach a fair deal and ensure a prompt return to service,” DHL Express said on its website.
Employees represented by Unifor voted 72% in favor of the deal announced Wednesday, according to the labor union. The ratified agreement includes a 15.75% wage bump, a new owner-operator payment structure and pension increases, among other benefits. It will remain in effect until July 1, 2029.
“I am so proud of all the members of the national bargaining committee for standing strong and fighting for the respect they deserved,” said Unifor National President Lana Payne.
The ratification concludes a disruptive chapter for DHL Express Canada’s business. Amid prolonged contract negotiations, more than 2,100 employees represented by Unifor went on strike June 8 after a company-imposed lockout.
DHL Express still managed to keep its Canada operations afloat until June 20, when a new law prohibited the use of replacement workers during the lockout and strike. The company halted deliveries and all other Canada operations as a result.
With service now resuming, DHL Express said it will prioritize delivering packages that were delayed due to the suspension, per its website. Impacted customers can expect to receive their deliveries on June 30, the company said.
Customer compensation claims tied to service disruptions during the suspension will be handled via DHL Express’ standard processes. Claims can be filed through the company’s website.
