About Honeywell: Honeywell (www.honeywell.com) is a Fortune 100 technology company that delivers industry specific solutions that include aerospace products and services; control technologies for buildings and industry; and performance materials globally. Our technologies help aircraft, buildings, manufacturing plants, supply chains, and workers become more connected to make our world smarter, safer, and more sustainable. For more news and information on Honeywell, please visit www.honeywell.com/newsroom.
June 30, 2022
MCHENRY, Ill. — Heartland’s H2A partnership enables supply chain optimization with reduced upgrade costs MCHENRY IL. - To reduce supply chain disruptions, Heartland leverages its H2A partnership with Honeywell by servicing streamlined devices for long-lasting productivity. As businesses face disruptions to device migration and automation plans, Heartland’s teams have found that servicing current technology proves to be a viable option for organizations. “With product shortages and supply chain disruptions forecasted to continue through mid 2023, we created the H2A program to help businesses remain operational without having to wait for the next hardware upgrade,” said company president, Todd Greenwald. “Our Heartland H2A team works with clients to service their current devices, so they keep running longer and efficiently. With the H2A program, businesses aren’t left without the tools they need to be successful during disruptions”. By aggregating communication through their AlwaysOn and AlwaysConnected teams, Heartland is able to service and troubleshoot customer devices, preventing device failure and maintaining existing solutions despite current technology shortages. This empowers businesses to still meet customer demands and consolidate crucial workflows with the devices they already possess. “Honeywell’s portfolio provides the versatility our clients need,” Greenwald explained. Current shortages have increased lead times for solution providers to fulfill large hardware purchases. Consequently, Heartland’s AlwaysOn team has been dedicated to servicing existing solutions until replacement units become available. Their dependable tech support services have proven beneficial by helping clients fix devices quickly to minimize downtime. “When devices are working around the clock without issues, we have seen an increase in overall throughput. That, combined with reduction in mis shipments and labor turnover due to increased employee satisfaction, can save clients thousands of dollars in the long run.” Pairing newer technologies with familiar interfaces has also been seen to reduce training times, further adding to the overall savings. While next-generation devices are still offered through Heartland’s teams, the H2A partnership is regarded as an intelligent solution to today’s fulfillment issues by Heartland’s technology experts. “Our goal is to keep our client’s operations running with minimal disruption caused by the current supply chain challenges,” Greenwald concluded. “That way, clients can keep meeting their goals, minus the wait and headaches”. --