CMX to Help Enable Integrated Quality Management and Assurance Across Inspire Brands' Supply Chain

Posted Nov 18, 2020

CMX to Help Enable Integrated Quality Management and Assurance Across Inspire Brands' Supply Chain

Inspire Brands is a multi-brand restaurant company with more than 11,000 Arby's, Buffalo Wild Wings, SONIC Drive-In, Rusty Taco, and Jimmy John's restaurants worldwide. 

San Diego, Calif. – October 13, 2020 — CMXa leading provider of Enterprise Quality Management Software (EQMS) solutions for supply chain management and operational execution, announced today that Inspire Brands has selected and has begun to roll out the CMX1 platform globally for supply chain quality management.

“At Inspire, our purpose is to ignite and nourish flavourful experiences. That starts with serving great food that is sourced from best-in-class suppliers with quality systems in place to promote food safety,” said Byron Theodore, Senior Director, Global Quality Assurance for Inspire Brands.

The implementation of CMX1 will help empower Inspire’s Global Quality Assurance team. This includes managing supplier relationships and compliance, bringing critical automation and speed to the product commercialization process, managing and monitoring food safety and quality assurance, and resolving non-conformances from audits and product quality incidents experienced by suppliers.

Theodore added, “The use of CMX1 will be an important part to the successful move toward a more integrated approach across all our brands. With its unique ability to manage and bring visibility across multiple brands, CMX1 is designed to do the heavy lifting by centralizing data, decreasing paper, and enabling automation to ensure our suppliers are meeting our expectations and standards as we scale."

CMX1 is planned to be deployed across Inspire’s current portfolio of brands to bring a unified approach and automation for:

Supplier evaluations, onboarding, and product commercialization approvals

Managing supplier compliance with regard to FSMA requirements, HACCP
controls, process flows, food safety, sustainability, and animal welfare
practices when applicable

Product specification authoring and approvals including internal collaboration
with R&D and suppliers

Ongoing quality management and monitoring through product testing,
evaluations, and inspections

Collecting GFSI audits and conducting onsite and virtual process control
audits at supplier production facilities

Supply chain traceability, including the resolution of product quality incidents,
and executing product withdrawals and recalls

Enterprise reporting and supplier scorecards

The Arby’s brand has already gone live with CMX1 in several key areas. Prior to the
selection of CMX1 by Inspire, Sonic Drive-In was already a customer of CMX.

CMX CEO Mitch Porche said “We are honored to be working with such a world-class company in Inspire Brands. The partnership is a great match for the CMX1 platform, as it is specifically designed to handle their need for centralized visibility and control, while having the flexibility to accommodate the differences across brands. It’s also designed to scale, should Inspire add more brands to its portfolio in the future.”

About Inspire Brands
Inspire Brands is a multi-brand restaurant company whose current portfolio includes more
than 11,000 Arby’sBuffalo Wild WingsSONIC Drive-InRusty Taco, and Jimmy John’s
locations worldwide. The company was founded in 2018 and is headquartered in Atlanta,
Georgia. For more information, visit

About CMX
Leading brands including Burger King, Arby’s, Taco Bell, Sonic Drive-InRaceTrac,
and Hasbro trust CMX’s cloud-based Enterprise Quality Management Software
(EQMS) CMX1 to help them achieve and maintain Operational and Quality
Excellence. For over a decade, CMX has led the market with the most
comprehensive, user-friendly, cloud-based EQMS platform for food and consumer
brands. It’s the only enterprise solution to effectively combine supply chain quality
and operational excellence into a single, fully configurable operating platform.

For more information please visit or call 1-858-866-8888.