Parcel logistics

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Note from the editor

All e-commerce orders have to travel — and that's where parcel logistics plays a role.

Burgeoning volumes stressed the networks of UPS, FedEx and Amazon last year, as consumers shopped online when the COVID-19 pandemic closed stores.

The high demand led to a shift in service on the part of logistics providers, and strategy on the part of shippers.

The stories below illustrate how the pandemic changed parcel logistics, and what the future holds for the sector. 

 

Shefali Kapadia Lead Editor

Mapping and charting the growth of regional parcel carriers

Alternatives to UPS and FedEx have brought on major retailers over the last several years, with expansion accelerating during the COVID-19 pandemic and resulting parcel boom.

• Published Nov. 2, 2020

UPS and FedEx surcharges are here to stay. How do shippers negotiate prices?

With no end in sight to parcel fees, shippers can negotiate other pricing elements of carrier contracts to bring down total costs.

• Published July 27, 2020

FedEx readies for 'peak on top of peak' with 4 tech investments

The logistics company provided a look behind the curtain during its Peak Innovation Showcase, highlighting sensors, data and automation that will help manage holiday parcel volumes.

• Published Oct. 30, 2020

Delays, surcharges and returns: Holiday shipping headaches have just begun

In a season expected to produce more than $190 billion from online sales alone, retailers are pulling out all the stops to keep up with demand.

• Published Nov. 9, 2020

Making sense of the peak 2020 parcel mess

With peak 2020 in the past, parcel shippers are attempting to discern what led to degraded carrier service for some, but not all.

• Published Jan. 25, 2021

Gig economy emerges as key part of the parcel ecosystem

During the pandemic, Instacart, Postmates, Roadie, Shipt and others have moved into new roles, in many cases integrating into retailers' parcel portfolios as an alternative to traditional carriers.

• Published Jan. 25, 2021

Pandemic parcel dynamics drive a new shipper hierarchy

In a world where parcel carriers choose which volume they carry, some shippers will win capacity and some will lose. Skill and investment will determine the winners.

• Published Jan. 25, 2021

Photos: A look at how UPS eVTOLs could shake up logistics

A small, electric aircraft that can take off and land vertically at distribution and sortation centers will enable faster delivery speeds.

• Published April 15, 2021

The evolving role of parcel logistics

As consumers shifted to online shopping last year, a boom in e-commerce orders stressed the networks of UPS, FedEx and Amazon. The high demand has led to a shift in service on the part of logistics providers, and strategy revamp on part of shippers.

included in this trendline
  • UPS and FedEx surcharges are here to stay. How do shippers negotiate prices?
  • Mapping and charting the growth of regional parcel carriers
  • FedEx readies for 'peak on top of peak' with 4 tech investments
Our Trendlines go deep on the biggest trends. These special reports, produced by our team of award-winning journalists, help business leaders understand how their industries are changing.
Davide Savenije Editor-in-Chief at Industry Dive.