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How to optimize reverse logistics

Returns have long been a thorn in retailers' sides, from the cost of shipping, to the work of restocking inventory. As order returns increase with the growth of e-commerce, retailers face a choice: Fine-tune their reverse logistics, or risk the losses that come with returns.

included in this trendline
  • Zara now charges for some returns. Will other retailers follow?
  • 'Macy’s plan to speed up its supply chain starts with inventory management
  • Retail supply chains and consumers are at a crossroads with returns
Our Trendlines go deep on the biggest trends. These special reports, produced by our team of award-winning journalists, help business leaders understand how their industries are changing.
Davide Savenije Editor-in-Chief at Industry Dive.