Last-Mile Delivery: Page 3

  • A Veho delivery route is displayed on a phone.
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    Permission granted by Veho
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    Veho eyes further expansion in 2024 despite tough market

    The last-mile carrier wants to prove it can deliver effectively "for basically every e-commerce category out there," its CEO said in an interview.

    By • Feb. 8, 2024
  • A UPS worker delivers boxes in Manhattan on April 26, 2022 in New York City.
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    Spencer Platt via Getty Images
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    What’s behind UPS losing volume from top customers?

    Amazon making more deliveries in house, shifts to other carriers and buy online, pick up in store initiatives contributed to the company's Q4 volume decline.

    By • Feb. 6, 2024
  • A UPS worker delivers boxes in Manhattan on April 26, 2022 in New York City. Explore the Trendline➔
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    Spencer Platt via Getty Images
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    Trendline

    Last-Mile Delivery

    Last-mile delivery giants are adjusting to a market that has swung in favor of shippers.

    By Supply Chain Dive staff
  • Gopuff
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    Courtesy of Gopuff
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    Gopuff introduces Starbucks delivery

    Baristas will prepare food and drink orders from the instant delivery company’s micro-fulfillment centers.

    By Peyton Bigora • Feb. 5, 2024
  • Container yard port
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    Courtesy of DHL
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    From geopolitics to inflation: 2024’s supply chain trends and risks

    Companies are adjusting their strategies at every step of the supply chain to position themselves for success in the year ahead.

    By • Jan. 31, 2024
  • Container ship passing under a bridge
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    shaunl via Getty Images
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    8 logistics trends to watch in 2024

    Risk is sparing no mode of transportation in 2024 as geopolitics, labor talks, freight demand and capacity fluctuations will continue to alter supply chain strategies.

    By , , , • Jan. 30, 2024
  • UPS delivery truck
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    Courtesy of UPS
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    UPS to cut 12K jobs in 2024 amid weak delivery demand

    The delivery giant doesn’t expect to rehire for those positions when volume rebounds, as it undergoes “a change in the way we work,” its CFO said.

    By • Jan. 30, 2024
  • Amazon recently showcased its fulfillment center operations in Detroit at a ribbon cutting event.
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    Courtesy of Amazon
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    Amazon’s $1B investment fund eyes last-mile tech, AV startups

    The Industrial Innovation Fund is expanding its scope to include transportation-related investments, according to its director.

    By • Jan. 29, 2024
  • A FedEx employee delivers boxes
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    Joe Raedle via Getty Images
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    FedEx, UPS discounts expected to soften blow of 2024 rate hikes

    The ground parcel rate per package in Q1 is projected to decline year over year, according to the TD Cowen/AFS Freight Index.

    By • Jan. 24, 2024
  • UPS cargo being loaded or unloaded from an airplane
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    Courtesy of UPS
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    UPS reinstates money-back guarantee for 2nd Day Air A.M. service

    The suspension was put in place amid the COVID-19 pandemic, as an influx of deliveries challenged the company's network.

    By • Jan. 23, 2024
  • A UPS worker in Manhattan delivers packages on his daily rounds on July 24, 2023 in New York City.
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    Spencer Platt via Getty Images
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    Deep Dive

    Will parcel shippers use fewer delivery providers in 2024?

    Aggressive discounting from FedEx and UPS pose a threat to carrier diversification, but competitors are striking back.

    By • Jan. 22, 2024
  • A person handles a pile of boxes on the sidewalk next to a truck emblazoned with "FedEx Ground."
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    Spencer Platt/Getty Images via Getty Images
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    Delivery has a pollution problem. These cities are working to address it.

    A new initiative will help cities test innovative startup and corporate solutions in a bid to curb ballooning emissions, primarily from trucks.

    By Ysabelle Kempe • Jan. 18, 2024
  • FedEx airplanes are parked at Nashville International Airport on February 16, 2021 in Nashville, Tennessee.
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    Brett Carlsen via Getty Images
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    FedEx warns of delivery delays due to winter weather

    The company's Express unit has activated contingency plans following "substantial disruptions" at a critical U.S. hub.

    By • Jan. 16, 2024
  • A Wing drone carrying a Walmart delivery.
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    Courtesy of Walmart
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    Walmart to expand drone delivery to 1.8M more Texas homes

    The retailer is working with Wing and Zipline to reach up to 75% of the Dallas-Fort Worth area's population.

    By • Jan. 10, 2024
  • 7-Eleven
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    Retrieved from 7-Eleven press release.
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    Back to Basics: How to build a successful delivery program

    Delivery customers have larger appetites for impulse buys, opening doors for retailers to upsell, experts say.

    By Amanda Baltazar • Jan. 9, 2024
  • U.S. Postal Service employees work while sorting parcels for distribution inside the Los Angeles Mail Processing & Distribution Center, the largest in the United States, on November 22, 2021.
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    Mario Tama/Getty Images via Getty Images
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    US Postal Service on-time delivery rates slip during peak season

    The agency said operational disruptions, including the shutdown of a St. Louis processing facility, hurt its performance.

    By • Jan. 8, 2024
  • Santa Claus
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    iStock / Getty Images Plus via Getty Images
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    Fleeting fake delivery phishing campaign targeted last-minute shoppers

    Text messages disguised as urgent or failed delivery notifications can create tension between impersonated delivery service companies and legitimate customers.

    By Matt Kapko • Jan. 8, 2024
  • Delivery by JD.com at Wuhan, Hubei province.
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    Courtesy of JD.com
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    JD.com’s logistics arm launches international express delivery service

    The China-based e-commerce company is expanding the reach of its logistics service into North America and Europe.

    By • Jan. 5, 2024
  • Boxes move along a conveyor belt at an Amazon fulfillment center
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    Justin Sullivan/Staff via Getty Images
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    Amazon’s logistics, delivery services expanded beyond its website in 2023

    The company launched offerings like Supply Chain by Amazon and Amazon Shipping while fine-tuning its fulfillment network.

    By • Dec. 20, 2023
  • A FedEx worker makes a delivery on September 16, 2022 in Miami Beach, Florida.
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    Joe Raedle/Getty Images via Getty Images
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    UPS and FedEx’s tough year in 6 charts

    Data shows both carriers faced waning package volumes as pricing power shifted in their customers' favor.

    By • Dec. 13, 2023
  • A white delivery truck with the red and blue FedEx logo parked at a apartment complex.
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    Sara Samora/Supply Chain Dive
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    FedEx, UPS delivery truck maker lays off over 900 at three plants

    The first round of job cuts at Morgan Olson’s Michigan, Tennessee and Virginia sites will begin Dec. 22.

    By Sara Samora • Dec. 12, 2023
  • Person handing packages to another person at door
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    RossHelen via Getty Images
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    Sponsored by Walmart GoLocal

    5 delivery strategies to enhance customer experience

    With 70% of customers dropping off at the point-of-purchase, retailers must ace the checkout experience – including delivery – if they want to win and retain customers.

    By Alex Rosen, Head of Channel Partnerships, Walmart GoLocal • Dec. 11, 2023
  • A bright yellow sign against a blue roof says "Best Buy" in bold black letters.
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    Daphne Howland/Supply Chain Dive
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    Best Buy to offer deliveries via DoorDash

    The partnership marks the first national consumer electronics retailer available on the DoorDash marketplace.

    By Tatiana Walk-Morris • Dec. 7, 2023
  • A UPS worker sorts holiday deliveries in a truck.
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    Justin Sullivan / Staff via Getty Images
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    Peak season customer experience falters when last mile is forgotten

    Looming parties and gift-giving occasions make holiday deliveries sensitive, but open communications can ease consumers’ concerns.

    By Bryan Wassel • Dec. 6, 2023
  • A bright yellow sign against a blue roof says "Best Buy" in bold black letters.
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    Daphne Howland/Supply Chain Dive
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    Best Buy increases reliance on distribution centers for customer delivery

    By reducing the share of online orders shipped from stores, the retailer's employees can focus more on customer-facing services, its CEO said.

    By • Dec. 6, 2023
  • Woman online shopping on smart phone.
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    Oatawa via Getty Images
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    Wish launches small parcel delivery service

    WishPost Smart Parcel will allow shippers who don't sell on the e-commerce platform to use its logistics capabilities.

    By • Dec. 4, 2023