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Having successfully leveraged automation to achieve new levels of operational efficiency, logistics companies are now turning to technology to better understand and optimize their most valuable resource: their employees.

As e-commerce, omnichannel distribution, competition for qualified talent, and customer service expectations continue to grow, logistics companies need to embrace innovative solutions to support their corporate objectives and drive profitable growth. This white paper discusses the crucial role that people play in the supply chain, presents strategies for building flexibility and agility into the workforce, and explores how metrics and data-driven insights can help organizations optimize the workforce for better business outcomes.